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Sprint PCS Complaint - Another day...another line of stuff from Sprint - cell phone provider
cell phone provider - Complaint
After many conversations with Sprint last week regarding overage charges to my account, that were erroneous as they were calls made on their "free" nights/weekends and cell-to-cell, they have now blocked access by me to my online account. No surprise really as they did not like me being able to see and copy the incriminating proof.
Comments:
Posted by stephanieleigh on 2012-02-09:
Just spent 40 minutes on the telephone with Sprint attempting to resolve an issue regarding their Customer Satisfaction Guarantee. What a joke! What they should call it is we Guarantee You Wont Be Satisfied. Don't ever buy a phone online from them and return it. Their so called return in 72 hours for refund of your upgrade/activation fee policy fails to mention that your phone is considered activated the moment it is shipped! So the clock starts even before you have the phone in hand. I regret that I am tied to this company for another 2 years!
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