Blockbuster Xpress Complaint - Blockbuster Xpress Charge $ 40.00 for a movie I never recive
FLORIDA -- Last Friday I rent a movie but I just get an Empty case.
Immediately I contact Customer Service and they told me I must pay 30 days rent( $1.00 each ) plus $10.00, total: $ 40.00
According to them the reason is because if I find the movie my charge stop right there.
How can I fin something I never get?
Why do not charge me just for the movie?
Why Blockbuster do not take any responsibility about it?
Definitely this is completely unfair and they just lost a frequent customer