Complaint - Auction wins not delivered

Review by pdwill2 on 2012-01-31
POMPANO BEACH, FLORIDA -- This is the email that I have sent to Savebig customer support six times with no response:

Hello, I won this item:
White Freshwater Pearl Toggle Necklace

Auction #: 20111103-1320329308047
Date Purchased: 11-09-2011 11:23 AM

Order #: 20111109-1320866588512

Order Placed
Got and opened it yesterday to find that it is not the item I ordered. I was sent a 23 inch hollow plastic ball necklace with graduated size balls and a cheap gold looking metal clasp. What do I need to do to get the one I was supposed to have? (I have ordered several of these before and this is the first time this has happened) I was, to say the least, shocked. I would also like to mention that I still have not received this item after 4 months of waiting on it:

Pyrex Storage 10-Piece Set

Auction #: 20110910-1315645248464
Date Purchased: 09-11-2011 8:19 PM

Order #: 20110911-1315797582897

Order Placed

It has now been almost 2 months since paying for this item:
Limited edition seriolithograph "Lullabye" by Barbara Wood

Auction #: 20111119-1321696968482
Date Purchased: 11-25-2011 8:29 AM

Order #: 20111125-1322238583383

Order Placed
It has not been delivered yet as well as the above item.

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