VRBO.com Complaint - The absolute WORST website I ever used!
A friend of mine who owns a condo in Myrtle Beach and has a website on VRBO.com asked me to take over running his rental property this summer because hes getting older and just doesn't want to do it. He had a guy last year running it who totally ripped him off, so I have been trying to edit the property page on the website. I log into his account, and cannot edit the page. First it tells me there are technical problems and to try back later, now its telling me there are no properties to edit, then when I try to click on edit from the page itself, I get an error telling me page can't be found.....Fantastic....So I log onto the forum page for the website, and everyone on the site tells me they are having no troubles with the site. So I try to contact them and the ONLY way to contact them is either emailing them, or sending message them with YOUR phone number and they will call YOU? What the heck kind of BS is that? Of course they have a phone number on their site for "sales" calls in case you want to give them your hard earned money for crappy customer service! From what my friend tells me, he paid a LOT of money to advertise on this site too and this is the kind of BS you have to deal with? I sent them an email and they tell me it can take up to 3 days for them to respond???? So meanwhile I am unable to get any inquiries or update for any potential renters while I wait for them to get to the email that apparently takes longer to get a response from than sending a letter with a stamp on it. So I try the phone number thing, thinking maybe I'll get a quicker response.....I enter my phone number and hit submit and all I get is a blank screen....So I have no clue if they even got the message or not. Unbelievable. What a crock! If I had known about this site before he signed up, I never would have let him sign up for this crap!