Hamricks Complaint - Where has good customer service gone

Review by southerncj on 2012-02-01
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
SURFSIDE BEACH, SOUTH CAROLINA -- I purchased a top and slacks at Hamricks store in Surfside Beach SC. When I went home there was a coupon in my inbox from Hamricks for 15% discount. I do not live that far from the store, so I thought that I would just go and get a price adjustment. So when I went to the store I told them what I wanted to do. I was told that Hamricks does not give price adjustments. So, I told the girl that I would return the top and pants and re purchase them. She told me that I could not have the ones that I was returning. She proceeded to give me my money back and I had to go into the store and take new product off of the racks. Now you all know that all clothing is not sewn the same and I found the others to fit me well. So here I was in the store searching for the same items, having to try them on again to make sure that they fit, all because of poor customer service. I WILL NEVER SHOP THERE AGAIN. I WILL SHOP IN THE STORE NEXT TO THEM ROSS STORES, WHOM I AM SURE DOES NOT HAVE THE SAME POOR CUSTOMER SERVICE
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