Company Response on 02/02/2012:
We’ve taken note of your complaint and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to care[at]enterprise.com including the exact rental location information, your contact information, your rental agreement and/or damage claim or "DX" number and any further information.
When emailing, please list Reference Number 120202-000726 in the subject line. We look forward to hearing from you.
Enterprise Rent A Car