Lowes Complaint - Most Incompetent Employees in Flooring--Including the Store Manager!
NEW BERN, NORTH CAROLINA -- Dealing with Lowe's in an attempt to have 4 rooms carpeted and 2 bathrooms covered with vinyl for almost 2 months! Unbelievable screw ups! From getting a contractor to finally come out and measure, then screwing up measurements, items not in stock, finally getting items after umpteen phone calls, screw ups with bill, failure to bring enough vinyl, then told needed a different flooring before vinyl could be installed. Calls never returned from the employee, finally many attempts to talk with manager--he too provided lousy customer service and could not help resolve problems-and offered no help other than adding to my frustration! It goes on and on. I will Never deal with Lowe's again and will be sure to share my worse experiences with all I know!