Travelocity Complaint - Do Yourselves a Favor - Do Not Book With Travelocity!
Letting you all know - do yourselves a huge favor and DO NOT travel with Travelocity!!! And DO NOT stay at Comfort Inn and Suites!!! We made reservations for Jim for a brief trip through Travelocity - what a disaster. The Comfort Inn he is at is a total and complete disaster. The kitchen area where they serve breakfasts has been condemned by the Health Department. Some of the rooms have condemned signs on the doors and the staff tell him that they are being forced to replace the mattresses. (Sounds buggy to me!). Comfort Inn is doing nothing to make it right or help him, and their corporate office implied that that particular site is being closed out of their franchise. She is sorry but there is nothing she can do to help. We are unable to reach Travelocity - even the girl at the Comfort Inn Corporate office tried to get through - unsuccessfully. I have also been trying to call them and even emailed them. Their response - please call our customer service line!!!! Save your money, your nerves and your heartache - do not book with Travelocity and do not stay at Comfort Inn and Suites!