Whirlpool (And Others) Should Take Preventative Measures to Prevent Early Breakdowns
Cabrio Washer WTW5500XW1
After 7 months, my washer stopped spinning and made a horrible grinding noise when it was washing (or wasn't washing.) The 'lid lock' light would flash and then go out, but the machine would still indicate it was washing. The repairman came out, tilted it back and discovered that the nut that holds the pulley on came off, the pulley dropped and the belt came off of the pulley wheel. He put it back together, put some Locktite on the nut and now it is running again. Now, why can't all manufactures of heavy appliances do something like that so the the machine doesn't breakdown within the 1st 7 months of use?
The repairman said it was so they could save 1/2 cent per unit. I'm sure that was just an estimate for the sake of example, but because it is still under warranty, Whirlpool had to pay more than a 1/2 cent to get it repaired. Is this reasonable loss?
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