I'll NEVER Shop at Home Depot Again!
New Dishwasher - Complaint
TAUNTON, MASSACHUSETTS -- Last month I purchased a dishwasher through them and asked TWICE if I needed a plumber for the installation and was told both times no. I purchased the necessary items for the hook up. It was replacing my old one which was installed when I built my home in 1992. I also informed them the old one was built in under the cabinet.
A delivery date was set for Thurs then they called and said they couldn't do it then after I took time off from work loosing $300. OK, we'll go along with the new day of today (Sat) The guy shows up and says he can't hook it up and I need a Plumber!! He then leaves with my dishwasher and tells me to make an appt with Home Depot for a plumber!!!
I call Home Depot and ask for a refund as I'll go elsewhere since now this run around is too much to swallow. They inform me they can't refund my money as the card I purchased it on was canceled this past Monday due to fraudulent charges. They want to charge e another $155 PLUS the cost of a permit for them to install it.
This run around is now going on for almost 3 weeks and I still have no dishwasher or refund. They want to drop it off Weds and just leave it in my foyer leaving me with the dishwasher and nobody to remove the old one which was supposed to be removed for free by them.
I was planning in redoing kitchen by them and now they made it so I'll take my business elsewhere, thank you very much!
Home Depot SUX and I will NEVER give them my business again. Just to note, I also took today off for this delivery which has me loosing $600 for a $300 dishwasher I don't even have!!!
What's the bets they screw up the delivery next Weds?????