Midas - Incompetant, Rip-Off
Road Trip Special / Oil Change - Complaint
HOUSTON, TEXAS -- Took my car to MIDAS in Clear Lake /Houston (Bay area blvd) for what they had advertised as "road trip special". They change the oil but instead of refilling the radiator with anti-freeze they put windshield washer liquid either by mistake or intentionally. This caused the calcium sediment from the cooling system to loosen up and clog the lines in the cooling system and damaging the water pump, radiator and part of the cooling system. Costing me over $1000 in repair.
They also change break shoes on my car which did not last, had to have it re-done again. In addition my car, Honda Passport need special setting to tighten the lug nuts when replacing the wheel, their negligence and incompetence caused for the lug nut strods had to be replaced another $200+ damage on the car.
Complained to their headquarter several time but they were not responsive. I would avoid MIDAS at any cost, do not be fool and fall prey to their deceptive "Special deal" advertisements.