SKYAUCTION.COM - The "fine print" does not include everything
Auction - certificates for the Hotel Valencia in San Antonio - Complaint
I "won" an auction for two certificates to the Hotel Vanlencia in San Antonio. The auction did state that there "might" have blackout dates so I checked the remainder of the auction posting to determine what those dates were. The dates that were listed on the auction posting were not when I was planning to travel, so I bought the certificates. I called the Hotel Valencia to make the reservations, and was told that the certificates would not be honored on the dates that I was travelling due to blackout periods being imposed. When I contacted SkyAuction to complain I was informed that the Hotel has the right to add whatever blackout dates they want. Nice, huh? My advice to consumers: do NOT buy hotel certificates from SkyAuction until they post ALL the blackout dates on their auctions, and then hold the hotels to the deal they made.