T Mobile - Charges for Services That I Cannot Use on My Phone
BALTIMORE, MARYLAND -- My daughter is on my account because she is in school and needs a phone. Her phone died and she went to the local store store to get another phone. She was told that her phone was not due for an upgrade and she would have to pay full price for any phone she got. The phone that had everything she needed was $300.00. The sales person told her that my phone was due an upgrade and she could get her phone at a reduced price if my phone was up graded. My phone is a plain phone and cannot use any of the programs that my daughter needed. What they did not tell us that is that I would be charged for programs that I cannot use on my phone as well as the charges for the programs on my daughters phone. In other words I am being charged for the same programs twice and and I cannot use them on one of the phones.