McDonalds - Hot Chocolate Machines Not Working (2 Locations)
CORRY, PENNSYLVANIA -- On January 24, 2012, I voiced a complaint regarding the Titusville McDonalds, and your company was kind enough to respond, and not only that but were kind enough to also email us a coupon for 2 extra value meals. I thank you for those, and do not expect you to respond in the same manner for this complaint, but wanted you to be aware of a problem.
We frequent and auction in Corry, Pa. and after the auction we went to McDonalds in Corry, Pa, and I ordered a hot chocolate, and was informed that their machine was not working.
At one time, I was an employee of a fast food store (asst. manager of the subfare). At that time, I found that the girls were not cleaning the machine properly, and our machines were down quite frequently, until I started checking them. Could this be the problem with your locations. Am not a chronic complainer, but do like to make you aware of the problems, and if I can suggest a solution, it just makes me feel better.
Once again, thank you for the coupon, and good luck with the "hot chocolate" situation.
Nancy Lou Lucas