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Toshiba America Customer Relations - Toshiba Regza Tvs Are Total Crap !

Regza 52 inch LCD TV - Complaint
Review by coronetts on 2012-02-08
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
IRVINE, CALIFORNIA -- After writing to complain about the RIDICULOUSLY short life of my 52 inch Regza TV (which failed after 2 years in service - bad panel, same vertical line problem as countless other people have experienced)

Their so-called Customer Service Rep Dawn [snip] promised me a $575 refund. Upon finding out the TV was trashed (based on the diagnosis of a TOSHIBA_authorized repair center..) She then ignored her commitment, will not respond to calls or letters, and will not honor her commitment to verify my story and pay me (1/3 the original price after 2 years....better than nothing, I guess)

She is a liar, irresponsible, dishonest....be warned. I have the written proof.



I will share this with the entire world if necessary. She should be fired...and Toshiba forced to pay for all of their defective TVs
Comments:1 Replies - Latest reply on 2012-02-08
Posted by HonestForSure on 2012-02-08:
Mr. Scott Ramirez is a long-time major honcho at Toshiba who is responsible for the Marketing of TVs. His profile, as well as those of others at Toshiba, is on LinkedIn. See if you can connect. I'm sure he'll get this straightened out.

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