Morgan Buildings and Spas Store #581 - Bait and Switch
Used hot tub - Complaint
ALBUQUERQUE, NEW MEXICO -- I purchased a used Morgan Spa from the Albuquerque, NM store. I put 500.00 down. The total purchase price was 2000.00. I was told a credit check would be run and I would be offered financing. After three days, I received a call. I was then told I was denied credit, but they would finance from a company called "US Credit" at 18%. I declined this and asked for a refund of my deposit. They claim it was earnest money (which is a legal term for a deposit in good faith) I never had the spa in my possession. They had the spa still at their store. It was less than a week from when I put down the deposit. They refused to return my deposit.
I have no problem with being denied credit, though I know my credit score is in the high 700's. I do however know that laws in all states allow for return of product in original condition with in a certain time, usually 15 days minimum.
Morgan Spas is a company that will do this bait and switch on financing.
The address, phone number, and sales associate are listed below:
Morgan Buildings and Spas Store #581
10028 Central Avenue Southeast
Albuquerque, NM 87123-2626