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Virgin MOBILE - Deactivation Of My Phone And Non Replacement Received
MOTOROLA TRIUMPH - Complaint
Review by ssgmed2756 on 2012-02-09
Rating: 
CATASAUQUA, PENNSYLVANIA -- Virgin mobile said they send replacement or new phone in January to replace my malfunctioning phone and never got it. In turn the disconnect my phone for not sending old, when I never receive the replacement or new phone they claim I did. I never did and if they did not request a signature, they probably stole it, from the my porch, if is true that it was deliver. If I would it got it I would it activate the one send and send the old one, but I still got the old one, so they should know that, because the replacement new or old would have a different serial number. I am a disable person and mother of 3 kids and do not have any other phone to communicate for anything and not even an emergency. If I do not get at least for now my old one activated, while they send a new phone, I would have to do a law suit for discrimination against a disable person. My # was;484-201-9298 and pin is; [snip]. You can contact my step father at;352-556-4404 or cell 813-731-4523
their customer service sucks and they hang up on me numerous times and they do not care about disable people.
their customer service sucks and they hang up on me numerous times and they do not care about disable people.
Comments:
Posted by MRM on 2012-02-09:
How do they know if you're disabled person when you're communicating via email or phone?
Posted by littleshorty on 2012-02-09:
I see no discrimination here. Good luck with that lawsuit
Posted by andbran on 2012-02-09:
virgin mobile can be bought at retailer. i got my rumortouch for 80 dollars.
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