Texasroadhouse - Under qualified managment.

new managment has ALL STAFF MEMBERS in a state of utter disarray, not knowing fr - Complaint
Review by becky1723 on 2012-02-09
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
OKLAHOMA CITY, OKLAHOMA -- The new store manager, new kitchen manager, and someone who is a manager of something? At the I-240 & service road in Oklahoma city. Staff members are loudly critizied and belittled so that customers can hear the conversation and to whom it is being said to. The new kitchen manager has said where customers can hear, that customer service isn't everything. Not to mention that plating appearence and perfection is not a priority. And this manager gets away with these things because upper managment such as area supervisors helped him get his job. So he is never punished. He does not know how to run a kitchen, nor does he know how to order the proper amount of food products. Since taking over the kitchen he manages to run out of steaks, baking potatoes, sweet potatoes, fries, etc. on a DAILY BASIS. All of the staff members are in a state of array.
Comments:2 Replies - Latest reply on 2012-02-10
Posted by T on 2012-02-09:
You appear to have inside information. Has someone thought of compaining to management above store level?
Posted by your brain on 2012-02-10:
Is the OP a customer?

I'm wondering how the OP got all of this inside information

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