NCO Financial Systems, Inc. - NCO Financial Systems Charges Outrageous "Convenience fees".for Making Payments Online
WILMINGTON, DELAWARE -- I became ill months back and had to cancel some home services, which included my cable/Internet. I just received a letter from NCO Financial Systems, INC. They are collecting for the DSL Company that I owe. Which is fine, I admit I owe this company some money. So, I had every intention of going to NCO's website to make a payment. To my shock, they want to charge a $12.00 "Convenience Fee" for every payment you make. So, if I make a $20.00 payment on my account, they will deduct $32.00 from my bank, and only take $20.00 from the balance.
This is outrageous. I have never seen a fee like this. I pay all my bills online, and none of them charge.
How are you supposed to pay off debts with outrageous fees like this? Can anyone shed any light on this? Is there an agency that should be made aware of this "Convenience Fee"?