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TRAVELOCITY YOU STINK
NEVADA -- No refund for a 72 hour cancellation when the hotel just had someone die of LEGIONNAIRES DISEASE. The hotel tested positive for the disease.
NO REFUND! Are you kidding me.
TRAVELOCITY Shame on you.
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3 Replies -
Posted by Alain on 2012-02-11:
Prossibly legal, but definately a good reason never to use them again. I'll stick to direct booking, although I'm not sure how this would effect a case like this. Was the hotel cleared by the health department to continue/resume having guests?
Posted by Anonymous on 2012-02-11:
Hotels increasingly have no refundable rates, I suspect this is one of them that Travelocity contracted with.
Posted by jbrennan on 2012-02-16:
I am the author the original complaint.
I had two reservations thru a different online booking agent. At the exact same time and at the same hotel. They honored my cancellation with no additional fees and a full refund. The refund would have been granted for an additional 24 more hours!
Its not the hotel its the middleman. And they su**.
They ripped off a 22 year old college student for $250. Ouch!
Stay away from Travelocity.
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