City Furniture Is a Rip Off Terrible Customer Service

Leather Sofa and Love Seat $2400.00 Gone - Complaint

Review by milkone_1 on 2012-02-11

Rating:

FORT MEYERS, FLORIDA -- City Furniture RIPOFF !!! Don't buy there. Don't purchase from City Furniture... Once they have your MONEY,,,CUSTOMER SERVICE STINKS!!! We purchased a $2400,00 leather set and after 3 weeks where your head rest it was sagging and all wrinkled, Called City Funiture and they sent a representative out also the sofa was sitting so far back and there was a noise when you sat down in the loveseat, The representative came and said there wasn't enough stuffing and told us that the frame on the sofa and love seat was bent either in loading or delivery so we contacted City Furniture so see what to do and they said they would send out anoiher and we had to pay $150, 00 in restocking fees and had to be the same price ,,,no money back ,,,we were afraid to get the same thing ,,,we couldn't find any thing else they said sorry you have 2 days to pick out something else out. Money Hungry People, TERRIBLE PLACE TO BUY FURNITURE .....BEWARE OF CITY FURNITURE...Lets all contact Fox 4 in Your Corner ...By the way Savon warranties their leather for LIFE!!!