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Hotel-rates.com - Be aware

hotel booking - Complaint
Review by stevenalanstahl on 2012-02-13
Rating: StarStarEmpty StarEmpty StarEmpty Star
PHOENIX, ARIZONA -- I googled 'hotels near sky harbor airport with shuttle service'. I found a good selection of hotels with airport shuttles and after making a selection, I clicked 'book'. I was sent a email detailing my choice and it was then that I learned I was charged a booking fee: $25 which was 1/3 of the cost of the hotel. I'd like to know that before I commit my credit card. from now on if I use their site, I'll make my choice and then contact the hotel directly to book the stay. I do not like being flim-flammed on the internet.
Comments:
Posted by new57 on 2012-02-13:
good and valid review
i checked their site and it says under faqs there are no charges.
thanks for the heads up

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