Carnival Cruise - Don"t trust this cruise line!
Cruise on Carnival Sensation - Complaint
FLORIDA -- This is a warning to anyone thinking of booking a cruise with Carnival. Reconsider your choice and look into a different cruise line! Learn from our mistakes. We checked our baggage when boarding their ship and when our luggage was delivered to our stateroom $50.00 in cash and medications worth $20.00 were missing. Carnival employees were the only ones who had access to the luggage so you know it had to be a Carnival employee who stole the items. When we reported the theft to security, they searched OUR luggage for the stolen items and filed a report. That was the extent of their obligation. When I spoke to Carnival's guest care dept on returning to port, I was informed repeatedly that Carnival is not responsible for anything their staff steals from the passengers! The only thing they would say is so sorry but we aren't responsible for stolen items. So unless you want to carry all your personal belonging with you where ever you go don't expect them to be safe when out of your sight.