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Abercrombie & Fitch The Woodlands Mall - Overpowering and Offensive Smell Made Us Ill
Abercrombie & Fitch The Woodlands Mall, The Woodlands, TX
Review by shaunesb on 2012-02-14
Rating: 
THE WOODLANDS, TEXAS -- Let me preface this by saying I almost never complain and something has to be truly offensive in nature for me to want to speak out. I shopped this week with my eight year old son at the Abercrombie and Fitch store in The Woodlands Mall located in The Woodlands, TX. I am writing this because the cologne smell in the store was so horrifically overpowering and sickening that I was worried I would have an asthma attack on the spot. When I walked into the store, there was a young lady at the door, and when I told her that I thought the odor was offensive, she went to get her spray bottle and started to spray more cologne on the clothing all around me. Had I not had to buy a gift, I would have exited the store immediately, and when I finally completed my transaction and did exit, both mine and my son's eyes were burning. My son's nose was also red. I placed the bag in my backseat and actually had to pull over on the drive home at a gas station to use my inhaler and also to place the bag in the trunk. Why do they do this? What in the world is this outrageous store policy. The employees can come down with cancers later in life from strong smells. Also, not everyone likes this scent... my nephew, who was the recipient of the gifts I bought that day had to wash the clothing twice before he could wear them. I don't understand this policy. Maybe if others who feel the same would share their experiences, someone in corporate will listen. Needless to say, I will never step foot in that store again, and I may possibly never again buy the brand as well.
Comments:
Posted by clutzycook on 2012-02-14:
You're not the first person to complain about this. Nowadays, strong cologne smells make my sinuses revolt.
Posted by lexophiliac on 2012-02-14:
Plant a bug in the manager's ear about your experience and drop a line to corporate as well. This is not the practice at my local A&F's.
Posted by Venice09 on 2012-02-14:
I wouldn't have been able to stay in the store even if I needed a gift. And if I saw someone spraying perfume on the clothing, I definitely wouldn't buy anything because the smell would follow me home. If someone insisted on a gift from a store like that, I'd get a gift card online. I'd skip the manager and go straight to corporate since there's a good possibility that it's the manager's idea in the first place.
Posted by ktisnumeroUNO on 2012-02-16:
I walk by our Abercrombie store and the stench is strong even outside of there store.. And there is a Johnny Rockets restaurant a floor above it.. The cologne smell overpowers the smell of cooking onion rings. It is disgusting.
Posted by wendy on 2012-07-20:
Suffering asthma attack from the smell in that store today. weezing. Havent had asthma in over 23yrs. I wll never step foot in there again. Its shameful people have to wk there.
Posted by kate450 on 2013-03-24:
I know I'm late to this conversation but their stores have been ruining my ability to go to the mall for years now. Every time I catch a whiff of that place, and mind you I could be 5 stores down even on a different floor, I get a racking headache right behind the eyes through to the back of my brain and my throat and chest start to tighten up and I get dizzy. I've tried walking past with a rag or scarf or something over my mouth and nose but to no avail..it usually puts my shopping trip to an end and ruins my ability to function for about an hour or so till the pain subsides.How can they get away with this offensive excessive use of this perfume when dept stores are no longer allowed to spray people without permission for the very same issue of people having allergic reactions. And why can't A and F have enough respect for people to recognize some people can be severely allergic... but they just keep spraying it on everything... ugggghh!!!
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