Surprise Appliance - SCAM COMPANY - Company is fraudulent

Faulty Repair Work - did not honor service repair agreement - Complaint
Review by linda41 on 2012-02-15
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
SURPRISE, ARIZONA -- Surprise Appliance ...623-321-4816 at first all seemed to be okay and the work was completed. One month later the refrigerator was not working, when I called the company they sent me to a different Customer Service phone number. Called & spoke to customer service 855-604-1115 and again no return call. Then I called the service technician Matthew 480-823-5105, he was going to call back no return call. When I called the company again they said you have the wrong number. They are avoiding handling this service call...SCAM Company. I am reporting all of this to the Better Business Bureau and PORA.
Comments:1 Replies - Latest reply on 2012-02-16
Posted by 2cent-er on 2012-02-16:
Sounds like this is an Internet co that appears to be local. they take a percentage or charge a fee to feed calls to a servicer. usually attracts hit n run servicers starving for work. high volume areas they'll even put guys up in motels for the season. you got a problem-they ain't comin' back! many good, honest,local servicers out there. maybe next time try to get a rec' from someone.

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