Duval Heating/AC and Plumbing - Didn't take responsibility

Water Heater - Complaint
Review by C on 2012-02-16
Rating: StarStarEmpty StarEmpty StarEmpty Star
NEWPORT NEWS, VIRGINIA -- I came in contact with Duval HAP through my home warranty company. I will never allow them to do anything else in my house and I certainly wouldn't recommend them or any part of their group to anyone who has a choice to go elsewhere. They installed a water heater that caused damage and will not own up to it.

I did not receive as much as an apology. They didn't even clean up their mess. I've got a bin of pink insulation sitting by the door waiting for them to throw it out. No, they've blown it with me and I'm very upset about it. Their motto is No job to big or small to care or some bologna like that. Well, they sure didn't care in my situation and it was their FAULT!!!
Comments:2 Replies - Latest reply on 2012-06-24
Posted by Alain on 2012-02-18:
You may wish to file an official complaint through http://www.vdacs.virginia.gov/consumer/index.shtml
Posted by C Williams on 2012-06-24:
Thank you Alain, I'll defintitely do that. I've already filed a complaint today with the BBB!

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