US Auto Parts Network, Inc. - Lies along with Bait & Switch the parts bin inc lies

Review by vestpert on 2012-02-17
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
CARSON, CALIFORNIA -- On the phone I directly asked if my part was available & if it was possible that if somebody else orders it that I wouldn't receive it, the sales representative assured me that would not happen as long as I paid by credit card over the telephone.

He managed to take my correct credit card info but not my correct email which supposedly is why I never received an email confirmation (even though I called 15 minutes after placing the order). They had my phone number but did not call as well allegedly they did (chat transcript) but that is another lie because there is no voice mail of them leaving a message.

I just spent the hour trying to figure out what happened and when I asked the company name they gave me a name that is not the real company name even though I asked for it twice, I only found the correct company name because I did a reverse search of the address.

They have blatantly lied and committed fraud & should no longer be allowed to do business or use reputable services such as Paypal

Resolution Sought: I want a left tail light that fits my car OE 4B5945095A & I want all my time wasted back.

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