Ideal Image is a scam.
Laser Hair Removal - Complaint
AUSTIN, TEXAS -- Overall this company is a scam.
Pros: everyone is friendly and polite. Nurses who perform the procedures are very helpful, knowledgeable and concerned for your comfort. This may be why I was lured into giving them my money.
Cons: their business model rips off the customers. I'll explain. Customer's ("guests") pay for all treatments up front and you sign a contract with them binding you to it. They have your money. You will get an initial appointment but appointments after that will become harder to obtain. Trust me, I have said "any day and any time" to schedule an appointment and there are NO appointments available at all. ZERO. I have not been difficult to accommodate. Yet they continue to advertise specials to bring in more customers that they can't treat. Take the money and give nothing in return appears to be their motto.
If I knew how difficult it was to get appointments I would have shopped elsewhere. They are overpriced to begin with. BE AWARE! And go to another laser hair removal shop. Candela laser machines are not exclusive to Ideal Image. I'm here to warn every possible new customer to go somewhere else.