Ebay is a rip-off
refunded item not returned - Complaint
I sold a college textbook on Ebay. The item had some slight water damage but had not been used and that was how it was listed on the site. It was purchased by a seller who claimed the damage has not been listed and therefore requested a refund, which I granted within 24hrs of the request and asked that the item be returned to me.
A month later I have not received my book. I have tried, in vain, to open a case against the buyer but to no avail. eBay will not even let me amend my feedback to reflect this. I cannot get in touch with anyone at customer service and my only course of action is to continually request the return of my book, which I should not have to do. Paypal is no help either.
Ebay is clearly dedicated to protecting the buyer and will not lift a virtual finger to help their sellers. Not to mention, there are a dozen little hidden fees. I do not recommend using this site. You are better off finding another site to sell your items.