United States Government - Are you going to apply for an American Passport AND you're out of the country?
United States of America Passport - Complaint
So here I am. In Ciudad Juarez, Mexico. We drove 210 miles to get passports for my children. We go to the Embassy yesterday and patiently wait 1/2 hour in line. Once we get the head of the line, I tell them that we are here to get passports for the children. In broken English, she tells me that we have to have an appointment. I tell her that we drove 210 miles and our children need passports. There was nothing on the State Department website about appointments. She gives me a website, I look it up and sure enough. It's there. In a link only known to people who stand in line and look stupid. So here I am again, in line, waiting to speak with a supervisor again. Oh and since BOTH parents are needed for the passport application, I HAVE to get them here. :) Oh man, I love the USA.