Nordstroms.com - Security Tag?

Blouse - Complaint
Review by Elise_esc on 2012-02-17
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
LOS ANGELES, CALIFORNIA -- I will keep this short. They shipped a shirt to me that had a security tag on it. Seriously? Their solution is to drive 45 minutes to the store and they will take it off for me, or wait another week and they will ship me a new one. This is not customer service, I should know, I did it for 3 years and it usually involves minimally a $5 gift card.
Comments:5 Replies - Latest reply on 2012-02-20
Posted by MRM on 2012-02-17:
That is cwazy!
Posted by So that is what the complain is about on 2012-02-17:
A giftcard.
Posted by Venice09 on 2012-02-17:
I don't understand how a gift card will get you a new shirt any faster or easier. A gift card won't solve the problem.
Posted by Inat on 2012-02-17:
especially $5 gift card at Nordstrom - what you going to buy with that? Perhaps a set of Shirt Collar Stays? Nope. $40 at Nordstom.
Posted by lemon in your toe on 2012-02-20:
They offered to fix it.

they don't have to give you freebies if they don't want to

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