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Service Magic Is A Scam Rude Fraudulent
Contractor Lead Service - Complaint
Review by dseabaugh58 on 2012-02-17
Rating: 
GOLDEN, COLORADO -- My company was contacted by Service Magic YEARS ago. They claim to offer pre-qualified screened leads for services that we offer in our area. They charge up front for the name and phone number of the lead. Years later we are still getting emails, phone calls and many spam faxes from this company for very iffy maybe leads hundreds of miles away for types of work our company does not do, nor ever has done. The more I email them and tell me to take me off their email and fax list, the more they call, fax, email and harass. Their office help is nice an polite, but insist you talk to their sale staff who are pushy, nasty, rude, loud, hateful. I have had to resort to threatening to have a cease and desist order placed against them to keep them from filling my fax machine with a dozen pages of unqualified leads hundreds of miles away that are probably phoney on top of it. When I talk to other contractors at contractor meetings they tell me of similar experiences, hundreds of dollars in draws from their checking accounts for leads that no-one ever answers the phone. I just got a lead that said they were considering buying a house and want to know how much a fence would cost before the placed a bid on one. This was 130 miles away in an area that has 74 fence contractors by my count in the yellow pages. what kind of lead is that?
Comments:
Posted by bigal on 2012-02-17:
I don't know yet if that is a good lead or not. I'm still on the fence on that one.
Posted by tnchuck100 on 2012-02-18:
I tried using them to find a contractor about a year ago. They connected me with 3 contractors. One with many complaints and two 100+ miles away. It became quickly apparent these were not reliable or reputable people to deal with. They were totally disinterested in helping.
Posted by Mandy Black on 2012-02-21:
Good morning "dseabaugh58" -
I am sorry to hear about your concerns with the leads and your account. We can help you adjust your account to better target your zip codes and do offer lead replacements on a case-by-case basis. I'd like to get a chance to speak to you about your frustrations and see what we can do to help. You may reach me directly at 303.963.8066 or at mblack@servicemagic.com.
Thank you,
Mandy Black
I am sorry to hear about your concerns with the leads and your account. We can help you adjust your account to better target your zip codes and do offer lead replacements on a case-by-case basis. I'd like to get a chance to speak to you about your frustrations and see what we can do to help. You may reach me directly at 303.963.8066 or at mblack@servicemagic.com.
Thank you,
Mandy Black
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