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Cheaptickets.com - They stole my money
airline ticket - Complaint
Review by ricwoo08 on 2012-02-19
Rating: 
HONG KONG -- I paid for 2 tickets BKK - DPS at a cost of B21,650 [about US$700] they didn't issue any tickets. I phoned their customer center in Hong Kong, which was an international call and quite expensive. They told me I didn't have a reservation, I said yes but you have my money. I called my credit card company and filed for internet fraud which they accepted and they took the money into an investigation account. Their Bangkok office doesn't issue a phone number, presumably they got fed up of complaits. I'll never use this site again.
Comments:
Posted by Alain on 2012-02-20:
There a lot of complaints for these folks both here and on other sites. Thanks for warning your fellow consumers. I think I'll stick to booking directly.
Posted by custrelguy on 2012-02-22:
Hi,
My name is Lynne, I’m part of the CheapTickets Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.
Thank you for your patience, and I look forward to hearing back from you.
Sincerely,
Lynne
CheapTickets Customer Relations
My name is Lynne, I’m part of the CheapTickets Customer Relations Team. We want to learn more about your experience so that we can address the issue. Please email us at socialnetwork@orbitz.com and enter my name in the subject line, so that I can investigate further.
Thank you for your patience, and I look forward to hearing back from you.
Sincerely,
Lynne
CheapTickets Customer Relations
Posted by Juan Jose Ramirez on 2012-08-02:
Hello Lynne, I have exactly the same problem as Ricwoo08, please kindly reply to see if can try to solve this with you.
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