Dish.com - Charged for a Replacement Remote Without My Consent!
Remote Control - Complaint
ENGLEWOOD, COLORADO -- This company has worse customer service I ever seen! My elderly mothers remote went out so I called them since the equipment is retail, to see if they could replace it! I was told no problem and it would be no cost to her! Well she got the remote and then a bill that tacked on $5 more a month for insurance! I know $5 doesn't seem like much but it was the principle of it! I call and tried to talk to them about how I was told it would be no cost to her nothing! They said I was told and there isn't nothing they could do and hung up on me! I think this is bad business! A company who is that money hungry will never last RIP Dish IMO!