Time Warner Cable - Cancelling of a service provider they handle in Maine
Earthlink cable inte rnet service - Complaint
WATERVILLE, MAINE -- I am a subscriber to Earthlink internet services, which is supplied through Time Warner Cable. I have had the service for over a year.
I recently subscribed to Time Warner Cable for there TV Cable (three months ago)
Time Warner Cable tried to sell me their bundle service which includes an e-mail service and I refused the e-mail service.
After the TV cable was set up and working, I receive a notice from Earthlink that My Internet service was to be cancelled unless I called a certain phone number, which I did, there were a lot of calls made between Earthlink customer service and Timer Warner after it was stated that everything was fixed and my Earthlink Service would not be cancelled. This was in January 2012, in February I get another e-mail from Earthlink that they had been notified that my internet service was to be cancelled again.
on Feb 20th it was cancelled, and I had to spend 3 hours on the phone with various service reps until it was discovered by one of the Earthlink people that Time Warner Cable had supended my Earthlink service