Sleepys - Refusal to credit customer and poor customer service
mattress and box spring - Complaint
HOLYOKE, MASSACHUSETTS -- I purchased a box spring cover with my bed and during the delivery, the delivery guys ripped it. I asked for my fifty dollars back and was assured it would be credited to me. Several days later no refund and no help from customer service, or the management team in corporate. I was told several times that the money was going to be sent to me, but every time I called to check a couple of days later, there was a new issue and it was if I just got lip service and no one was going to reimburse me the fifty dollars. DO NOT DO BUSINESS WITH THIS COMPANY AS THEY ARE LIARS ABOUT WHAT THEY PROMISE YOU!.