Furniture Row Oak Express Incompetence
Incompetent Delivery - Complaint
WICHITA, KANSAS -- I brought over two thousand dollars worth of furniture on a Saturday to be delivered the next Friday. It finally got there around 7pm. A wall unit was not delivered. I was told by delivery they would call the office and have someone call me immediately. It did not happen. When I called they said it was left. They would ready for this "fit me in Saturday" so now my Saturday is ruined waiting on another delivery. I called and wanted my delivery charge refunded. I am contacting the BBB and filing a small claims case as they broke a contract to deliver all my merchandise on a specific date and they did not. Go elsewhere too many other places to go.