General Motors - Faulty head castings
Cost of repair $2900.00 - Complaint
DETROIT, MICHIGAN -- I own a 2004 Z71 Silverado (VIN#2GCEK13T641404698) with only 80,000 miles and found the heads are cracked around the mounting bolts losing antifreeze (No, the engine never overheated due to this failure.) I religiously followed all my fluid changes and taken extremely good care of this vehicle.
I feel the quality and workmanship of this engine lacks credibility and will not buy another GM product again with only being stuck with this one since it will probably cost me well over 2000.00 to repair. My recommendation is to make vehicles more reliable not unreliable.
After receiving a very insulting offer for aid in the repair I would have to say that it was very insulting. Not that it is any concern of yours or the company, I will never plan on buying a General Motors product again. I hope the GM company is proud they build such an un-reliable product which as an result will prompt me to go with Dodge or Chrysler on my next 2 purchases because I have one that has 170,000 miles on it and still running strong. In addition to this complaint I am planning on selling my truck after it is repaired because I am not totally confident it will make it to 85000!!!
Kind of pathetic that a multi-million dollar company would not fully or mostly help out a average salaried customer on something that is clearly a defect on their behalf. I guess they would rather see me spend my 30-40,000 on something other than a GM Product.