DirecTV - Scam Artists
Television - Complaint
MILLEDGEVILLE, GEORGIA -- I had been with DirecTV for about 5 years. I saw an ad abot signing up with them and get additioanl HD receivers at no extra cost. I called and asked why new subscribers could get it and present customers didn't. I was told I could and I asked what the cost would be. I was told there would be no extra cost. I was asked if the other TV I had would accept HD. I then told the lady I would check and call her back.
About 2 or 3 days later I came home and the receiver was on my porch. I never called her back. About 2 months later AT&T Uverse came around and offered me a lot better deal for the money. When I terminated my service with DirecTV, I was told there would be a $400.00 fee since I had extended my contract. I never agreed to an extension but they say it is in there promotions and it is sent in the packaging.
It was not in the packaging and I was never told this. I have complained but they are stuck on punishing the consumer for something they never made me aware of or I would not have done it even if I had called her back. I believe they are in California