Atlantic Hyundai - The WORST DEALER
2012 Sonata - Complaint
WEST ISLIP, NEW YORK -- Atlantic Hyundai is the worst dealer out there. My credit scores are around 600-610, so I was very happy when I was at the dealership for 4 hours finalizing my Lease for a 2012 Sonata for $330 a month with $2500 down using my trade-in. They told me everything was approved and that I would be able to go home with the car. After waiting 4 hours, they told me that the car will be ready the next day. I spoke to my sales guy 5 times during the day and every time he told me everything was approved, even left me a message saying everything is approved. When I arrived at the dealership to sit with the finance manager (Bryan [snip]) he told me that the lease was not approved (jaw drops) and that the financing of the car was approved for a WHOPPING $479 a month. When I said this is outrageous and why wasn't I told this the 5 times I spoke to my (Russell [snip]) sales guy, they had no answer. When I said I can't do this deal and would like my $500 deposit back, the sales manager (Bryan Harris) became very rude and even threatened me saying "What if I don't give you your money back" and that it could take a few hours for the refund. When I said fine, I will call my credit card company and dispute the charges and while I was on the phone, they finally processed my refund and still tried to get me to make a deal.
When I complained to the Sales Manager (Christopher [snip]) all he did was talk to the sales guy and never bothered to talk to me at all.
Beware of this dealership, they will say and do anything initially and then try to force a deal on you that make no sense at all.