Direct Air - Poor to No Customer Service
Customer Service Lacking - Complaint
MYRTLE BEACH, SOUTH CAROLINA -- Beware! of Direct Air! While I don't usually dis on a company, this firm has got some customer service problems to work through. I can't change a reservation on-line or over the phone within the last 24 hrs. In case you don't believe me, just try to reach them on their 877 or even at their corporate office numbers. All I get is a recording that all circuits are busy, or another one that says we're busy and please call back later. So, I'm left with a bill and no way resolve a problem.