Burger King - Spitting On Food
ELIZABETHTOWN, KENTUCKY -- I had just left the BK store #7194 of Elizabethtown, Ky. I wish to make my self very CLEAR that I am beyond mad; beyond angry, beyond outraged, beyond furious with what happened a short real ago.
An employee (female to be exact), said (on her way out with food) she has been SPITTING on some meat. Here, I had eaten more then half a double Whopper and fries as she sad it, she was walking out with an unknown size bag of something for a drive-thru customer. I can’t help wonder if she had done that to that customer and with mine.
As the lady came back in, her coworker (whom is new) says, “you did not just say that?” and the girl says (sounding proud of it) “I most definitely did.” I could feel my blood purser SKYROCKETING in anger after hearing that. I nearly said something to a manager about this, if I was not so angry and outraged. In many ways I wish I had when she (I believe could tell) seeing me that upset would have asked if everything was O.K. I nearly would have expressed how angry I was and still am. That made what that girl said just as bad (judging from her voice behind me) ‘there won’t be a phone call…and what are they going to do to me anyway?’ I though of getting up and answering her. It was bad enough listening to her complaining while on the floor about she hates being at there (BK) and can’t wait to quit in April. But to hear the rest of what she said…If I where THE UNDERCOVER BOSS I would have fired her for what she said she did, but that’s up to the management and owner/CEO. In some ways I hope this complaint gets to him/her. Hearing what she said mad me sick to my stomach. I do not know if she did do it or not, I will never know.
The second complaint is that a lady kept asking for the fish sandwich to be made and how long and never heard anybody answer her the first four-six times she asked and a guy had the nerve to bark back to her saying, "I just got here and you can’t blame me." The guy whom said that, I know had been there long enough to have answered her the first time and I felt that was extremely rude. Regardless if one just got there or not. If it’s that person's job to do so when calling for them, then that person should do so without barking back. How many times should she have to ask for fish sandwich before somebody does what she asks? I was about to buy some to take home to my handicap mother whom can’t get out. Before going in for some of those fish sandwiches, but out of fear of the girl spitting on food and not knowing if they are thoroughly being cooked I did not buy any.
I used to work in restaurants and my family has owned restaurants for sometime and I perfectly understand the demand that it takes to run and keeping loyal customers and to bring in new ones, but it’s those kind of people whom are (in my mind) destroying it by saying what I had heard today.
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