Priceline - What a rip-off
Airline & rental car - Complaint
I just spent 2 hours on the phone with Priceline and Budget Rent a car. I had to change my reservations due to a family emergency (funeral) called to change my airfare and was screwed out of $250 and then they wouldn't change my car rental reservation that I prepaid evidently. So I lose out on $160 for that and $250 for the airfare. In essence I paid for services that I didn't get and they refused to budge at all.
If I offered customer service like this I would be out of business.
It is my opinion that this company is a ripoff and I wouldn't recommend this company to my worst enemy.