T-Mobil - Can't use network
T-Mobil G4 cell phone - Complaint
NAPLES, FLORIDA -- I just bought a new T-Mobil 4G cell phone and I often cannot use it. I dial a number and my new phone gives me a message: "Not In Network". I have no idea what this means, but I know this is not what I was promised when they told me how easy it was to use the T-Mobil network. Any suggestions as to how to fix this serious defect?