Verizon-Worst Customer Service Dept & Billing Practices
SCHERERVILLE, INDIANA -- I have been harassed by Verizon every month for a few years on my payment
history. I would like to hear from someone if they are experiencing the
same from Verizon. Plus let me add that with each customer service rep
you will hear a different explanation, which scares the heck out me that
a company in the US can get away with poor representation from within.
First I receive emails, text messages that my account is past due and
with the threat of disconnection. Now mind you I have never carry a past
due amount more than 30 days and since I do not pay on the due date I
am charge a late fee which is my right but why am I am receiving the
disconnection notices where as I will be charged the 15.00 to reconnect.
With each phone call I hear a different reason that never makes sense to me
since I have been in the accounting field for the past 30 years. AM I NUTS....