Metrostyle - Do Not Trust Metrosyle!!!

Clothing Purchase - Complaint
Review by rvhunter on 2012-02-24
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
HORTON, MICHIGAN -- Back in the spring of 2011 I returned a large package of items that did not work for me. The package was one of Metrostyle's large mailing bags it was securely packaged with strong packing tape and the return label was securely affixed. I have tried to contact Metrostyle numerous times for nearly a year. I finally got one response from one of their reps stating that they are changing there system and my credit would be received by the end of November 2011. Nope still nothing when I try to contact them through their site it won't work. When I click submit it just erases everything I tried to send. When I use the e-mail address they give on there sight it comes back as "non-deliverable". I have sent them messages via USPS and copies of my statement with the items that were returned still no response. I wonder if it is even a valid postal address. I have since paid off my credit card paying for these items that are not even in my possession! I am very frustrated and will no longer trust this company.
Comments:1 Replies - Latest reply on 2012-02-24
Posted by Johanna on 2012-02-24:
I would have tried to dispute the charge with my credit card company.

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