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Southwest Honda - Not helpful
Fix Ignition Switch - Complaint
Review by mj.coats on 2012-02-25
Rating: 
AMARILLO, TEXAS -- My key is stuck in the ignition of my 2004 Honda Pilot. Southwest Honda has given me an estimate of $600 to replace the ignition switch.
There's a video on YouTube that shows that the process takes no more than 30 minutes.
I bought my car, new, at that dealership.
There's a video on YouTube that shows that the process takes no more than 30 minutes.
I bought my car, new, at that dealership.
Comments:
Posted by Exterminator on 2012-02-25:
Did you ask them for a breakdown of labor/parts, and point out this discrepancy to them?
$600 does sound excessive at a glance, but ignitions can be labor intensive.
$600 does sound excessive at a glance, but ignitions can be labor intensive.
Posted by FoDaddy19 on 2012-02-25:
The job was probably done by the book rate. Meaning that if the book says the job takes X amount of hours and the job ends up taking Y amount of hours the customer still pays for X amount of hours of labor. Sometimes this can work to the customers benefit, but that's rarely the case.
Posted by clutzycook on 2012-02-25:
Dealerships frequently overcharge for services. Try to find a good mechanic in your area that does ignitions. I'll bet they'll be cheaper.
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