Orbitz - Name changed without permission
airline ticket - Complaint
WASHINGTON -- When I received my itinerary the day before my flight I noticed they had my old last name not my new name that I had typed in the traveler information when booking my flight. When I called I was connected to a man I could not understand who after 20 minutes lost connection with me. I had to call back. After a long talk with the supervisor I then had to wait all day to get a call back from her (Kera) to find out they could not change my name. They put the blame on me saying their system is not capable of changing my name. I know for a fact I DID NOT put my old name. Their system automatically took my old information and changed it. Very Very unhappy and will not be doing business with them and I will tell anyone I know not to do the same.