Fluval - Fabulous customer service

Fluval Chi 5 gallon fish tank - Compliment
Review by mj.coats on 2012-02-25
Rating: StarStarStarStarStar
I purchased a 5 gallon Fluval Chi fish tank for my office. 8 months after I bought it the light switch on the filter stopped working. I called the company, spoke to a real person, explained the situation and within 1 week received a new unit.

Terrific. Thank you Fluval!
Comments:1 Replies - Latest reply on 2012-02-27
Posted by Alain on 2012-02-27:
Most reviews I saw about Fluval were good. Minor problems with lights (some suggested moisture getting into lights) and one saying the access port was too small. Looking at your post, it appears their customer service and product backup is good! Thanks for the review!

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