Wendy's - Poor Service
Lost Order - Complaint
EPHRATA, PENNSYLVANIA -- Wendys in Ephrata, Pa.... I walk in... Wait 10 minutes on customer ahead of me.. Finally order.... Wait 10 more minutes (as the drive up served ceaselessly) people behind me got their LARGE order... I realize they lost my order.. By then I could tell the fries were overlooked and the chicken sandwich I ordered was on a rack with 10 others so I knew it would be cold anyway (common for this place).... So I ask for my money back... Manager acted pissed I was bothering him... Took 5 minutes to find my order and give my money back... Hardly I'm sorry... No comp and chickie that lost the order wouldn't even look at me let alone offer a simple 'I screwed up'.... I plan to post more complaints about this place as its been rundown bad food and service place for over 10 years... It should no longer be operating. I am a traveled business man... This is NOT how the other Wendy's do it.